FAQs


What are the shipping times for your products?

We take 2-4 days to process your order and then 2-3 weeks to deliver it to you.


Do you ship all over the world?

Yes, absolutely. We ship worldwide.


Where do we ship your product?

Our offices are located in London, UK. Our international warehouse is located in China.


Do you provide tracking / tracking information for the product?

Yes, wait 3 days after your order and ask us via email at  : info@yooga-pants.com


Missing some items from my order, what's going on?

Our products are shipped separately according to your order. For example, if it contains items from two different warehouses, there will be two deliveries. The rest of the order will certainly arrive shortly.


I received a damaged item. What can I do?

We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: info@yooga-pants.com and we will send you a similar replacement item as soon as possible.


Where are you located?

We are located in London, UK. 


I still have not received my order. What takes so much time?

Nous vous prions de nous excuser pour le retard. Parfois, l’expédition internationale peut prendre plus de temps que prévu en raison du dédouanement. Vous pouvez par contre tracer votre commande et voir où elle se trouve à tout moment. Si vous estimez toujours avoir besoin d’aide dans le traçage de votre paquet ou que vous souhaitez vous renseigner sur cette dernière, veuillez communiquer avec nous par courriel à l'adresse suivante:  info@yooga-pants.com


Avez-vous une politique de remboursement?

We do our best to solve any problems that our customers might encounter with their articles online. If you still wish to receive a refund on your order, we can of course complete the payment, in case the appeal is made within 30 days from the date of the order and the product (s) concerned are not sold. . For more information, please read more about our refund policy   https://yooga-pants.com/pages/retours

Yooga-Pants     2 Severn Ave, London, W10 4RF, UK       info@yooga-pants.com   +447792810057